ACIM GLOBAL COACH, LLC — PRIVACY POLICY
Effective Date: September 1, 2026
Last Updated: September 1, 2026
ACIM Global Coach, LLC (“ACIM Global Coach,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, disclose, and protect personal information.
This Privacy Policy explains our privacy practices when you visit www.acimglobalcoach.com and related pages, landing pages, courses, products, forms, communications, and services operated by ACIM Global Coach, LLC (collectively, the “Website” or “Services”).
This Privacy Policy applies to information collected through the Website, through purchases and registrations, through email and electronic communications with us, and through services we use to operate the Website.
1. Information We Collect
The information we collect depends upon how you interact with us.
Information You Provide
You may voluntarily provide information such as:
- Your name
- Email address
- Mailing address
- Telephone number
- Account or login information
- Information submitted through contact or registration forms
- Course, program, coaching, event, or product registrations
- Purchase and order information
- Survey responses
- Questions, comments, testimonials, or feedback
- Communications you send to us
- Information you choose to share when requesting guidance, support, or coaching
Please do not send highly sensitive personal, medical, financial, or confidential information through ordinary website forms or email unless it is reasonably necessary for the communication.
Purchase and Payment Information
When you purchase a product or service, payment transactions may be processed through Kajabi and payment providers available through the Website.
We generally do not receive or store your complete credit-card number. Payment processors may collect payment-card details, billing information, transaction information, and fraud-prevention information according to their own privacy policies and security practices.
We may retain records concerning your purchase, including your name, email address, product purchased, amount paid, payment status, transaction date, refunds, subscriptions, or payment-plan information.
Account, Course, and Product Information
If you create an account, enroll in a course, purchase a digital resource, or participate in a program, we may collect information relating to:
- Your account
- Products or programs purchased
- Course participation
- Lessons or resources accessed
- Progress or completion information
- Login and account activity
- Communications relating to your participation
Information Collected Automatically
When you visit the Website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- Date and time of visits
- General or approximate geographic location
- Website navigation and interaction information
- Cookie and consent preferences
- Technical and security information
We may obtain this information through Kajabi, server logs, cookies, analytics tools, and similar technologies.
2. How We Use Personal Information
We may use personal information to:
- Operate and maintain the Website
- Provide products, downloads, courses, resources, and services you request
- Process purchases and transactions
- Create and administer customer accounts
- Provide customer service and technical support
- Respond to inquiries
- Communicate about purchases, registrations, accounts, programs, or services
- Deliver newsletters or educational communications when permitted
- Improve our Website, courses, educational materials, and services
- Understand how visitors use the Website
- Maintain Website security and prevent fraud or misuse
- Maintain business, tax, accounting, and transaction records
- Comply with legal obligations
- Protect our rights and the rights and safety of others
- Enforce applicable agreements and policies
- Carry out other purposes disclosed when information is collected
We do not use personal information for purposes that are materially different from those described here without providing appropriate notice or obtaining consent when required.
3. Email Communications
We may send you transactional or service-related emails concerning purchases, downloads, registrations, accounts, courses, appointments, or other activities you request.
We may also send educational newsletters, announcements, offers, or other marketing communications when permitted by applicable law and consistent with your communication preferences.
Marketing emails include an unsubscribe mechanism. You may unsubscribe at any time by using the link provided in an email or contacting us at:
Unsubscribing from marketing emails will not necessarily prevent us from sending transactional or administrative communications necessary to provide a product or service you requested.
We do not sell or rent our email subscriber list.
4. Cookies and Similar Technologies
The Website uses cookies and similar technologies.
Cookies are small files placed on or associated with your browser or device. They may help the Website function, remember preferences, understand Website usage, improve performance, maintain security, and, where enabled, measure marketing effectiveness.
Cookies may include:
Strictly Necessary Cookies
Required for essential Website functions, account access, checkout, security, consent management, and related services.
Preference or Functional Cookies
Used to remember selections and improve Website functionality.
Analytics Cookies
Used to help us understand Website traffic, visitor behavior, performance, and how visitors interact with pages and content.
Marketing or Advertising Cookies
These may be used if we enable advertising or marketing technologies that measure campaigns or help deliver relevant advertising.
We currently use a cookie-consent management service that allows visitors to review and manage nonessential cookie choices.
Where consent is legally required, nonessential cookies should not be activated until the visitor provides the appropriate consent.
You may also configure your browser to restrict or delete cookies. Doing so may affect some Website functionality.
5. Global Privacy Control and Browser Signals
Some browsers and browser extensions allow users to send privacy preference signals, including the Global Privacy Control (“GPC”).
Where required by applicable law and supported by our Website and consent-management technology, recognized opt-out preference signals are treated as requests to opt out of qualifying sale, sharing, or targeted-advertising processing.
Traditional browser “Do Not Track” signals are different from legally recognized opt-out preference signals and do not currently have a universally accepted technical standard.
6. Analytics
We may use Kajabi's built-in analytics and other analytics services that we enable from time to time to understand Website traffic, engagement, purchases, and use of our content.
If services such as Google Analytics or similar technologies are enabled, they may collect device, browser, IP-address, usage, and interaction information according to their own privacy practices and applicable consent choices.
We use analytics primarily to understand and improve the Website, educational content, products, and user experience.
7. How We Share Information
We do not sell personal information for monetary compensation.
We may disclose information to service providers and other parties when reasonably necessary to operate our business and provide the Services.
These may include:
- Kajabi, which provides Website hosting, course, customer, email, analytics, account, checkout, and related platform services
- Payment processors made available through our checkout process, which may include Kajabi Payments, Stripe, PayPal, or other providers if enabled
- Cookie and consent-management providers, including CookieScript
- Analytics or technology providers that we choose to enable
- Email and communication providers
- Hosting, cybersecurity, technical-support, and data-storage providers
- Accountants, attorneys, insurers, and professional advisers
- Governmental agencies or other persons when required by law
These providers may access information only as necessary to provide services to us or as otherwise permitted by their agreements and applicable law.
We may also disclose information:
- When you direct or consent to the disclosure
- To comply with a subpoena, court order, legal process, or governmental request
- To protect our legal rights or the rights, safety, or property of others
- To investigate fraud, misuse, security concerns, or violations of our agreements
- In connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction
8. Sale, Sharing, and Targeted Advertising
ACIM Global Coach does not sell personal information for money.
Some privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising cookies, pixels, or cross-context behavioral advertising technologies.
If we use technologies that fall within those definitions, visitors who have applicable legal rights may opt out through the cookie-preference controls or other mechanisms we make available.
Where required, we will also honor qualifying browser-based opt-out preference signals such as Global Privacy Control.
We do not knowingly sell or share the personal information of children under 13.
9. Third-Party Websites and Services
The Website may contain links to websites, booksellers, social-media services, payment providers, organizations, resources, or services that are operated by third parties.
We are not responsible for the privacy, security, content, or practices of third-party websites.
When you leave our Website, we encourage you to review the privacy policy of the website or service you visit.
10. Children and Children's Privacy
ACIM Global Coach publishes educational materials concerning children, families, parents, caregivers, and educators. However, our Website and online Services are directed to adults and are not intended as online services for children under 13.
We do not knowingly request or collect personal information directly from children under 13.
A child under 13 should not independently:
- Create an account
- Submit a Website form
- Subscribe to email communications
- Make a purchase
- Send personal information through the Website
- Participate in an interactive feature requiring personal information
Parents, guardians, caregivers, and educators may purchase or use resources intended to support children.
If we learn that personal information has been collected from a child under 13 without legally required parental authorization, we will take reasonable steps to delete it.
If you believe a child has provided personal information to us, please contact:
11. Information You Voluntarily Share About Other People
Please do not submit personal information about another person unless you have the appropriate authority or permission to do so.
When discussing children, family members, students, clients, group participants, or other individuals with us, consider omitting names and other identifying information unless it is genuinely necessary.
12. Security
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.
We also rely on established technology and service providers for Website hosting, transactions, data processing, and security.
However, no website, internet transmission, database, or electronic storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
Email is not an inherently secure communication method. Please do not send credit-card numbers, passwords, medical records, government identification numbers, or similarly sensitive information through ordinary email.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
- Provide requested products or services
- Maintain customer accounts
- Maintain transaction and business records
- Fulfill legal, tax, accounting, and reporting obligations
- Resolve disputes
- Maintain security
- Enforce agreements
- Establish, exercise, or defend legal claims
Retention periods may vary depending upon the type of information and the reason it is maintained.
Marketing contact information may generally be retained until you unsubscribe or request deletion, subject to limited records that may be retained to ensure your preference continues to be honored.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
14. International Visitors and Data Transfers
ACIM Global Coach, LLC is based in the United States.
If you access the Website from another country, your personal information may be transferred to and processed in the United States or other countries where our service providers operate.
Privacy laws in those jurisdictions may differ from those in your country.
Where applicable law requires safeguards for international transfers, we and our service providers may rely on approved contractual mechanisms or other legally recognized safeguards.
15. European Economic Area, European Union, and UK Privacy Rights
Where the EU GDPR, UK GDPR, or similar law applies, our legal basis for processing personal information may include:
- Performance of a contract, when information is needed to provide a product or service you requested
- Consent, when you have affirmatively agreed to particular processing
- Legitimate interests, including operating, securing, improving, and communicating about our Services when those interests are not overridden by your rights
- Legal obligations, when processing is necessary to comply with applicable law
Depending upon applicable law and circumstances, you may have rights to:
- Be informed about processing
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict certain processing
- Object to certain processing
- Receive certain information in portable form
- Withdraw consent where processing relies on consent
- Object to direct marketing
- Lodge a complaint with an applicable supervisory authority
- Receive protections concerning certain solely automated decisions
These rights are not absolute and may be subject to legal exceptions.
To exercise an applicable right, contact:
16. United States State Privacy Rights
Residents of certain U.S. states may have additional privacy rights when the applicable state privacy law applies to our activities.
Depending upon your state and the circumstances, these may include the right to:
- Confirm whether we process your personal information
- Access personal information
- Correct inaccurate information
- Delete personal information
- Obtain a portable copy of certain information
- Opt out of certain sales of personal information
- Opt out of certain sharing or targeted advertising
- Limit certain uses of sensitive personal information
- Appeal certain decisions concerning privacy requests
- Exercise privacy rights without unlawful discrimination
These rights vary by state and are subject to legal requirements and exceptions.
To submit a privacy request, email:
Please include enough information for us to understand your request and, when necessary, reasonably verify your identity.
Where permitted by law, an authorized agent may make a request on your behalf. We may require verification of the agent's authority.
17. California Privacy Notice
If the California Consumer Privacy Act, as amended (“CCPA”), applies to ACIM Global Coach's processing of your information, California residents may have rights including:
- The right to know what categories and specific pieces of personal information have been collected
- The right to know the purposes for which personal information is collected, used, or disclosed
- The right to know categories of third parties to whom information is disclosed
- The right to request deletion, subject to exceptions
- The right to correct inaccurate personal information
- The right to opt out of qualifying sale or sharing
- The right to limit certain uses of sensitive personal information when applicable
- The right not to receive discriminatory treatment for exercising applicable privacy rights
ACIM Global Coach does not sell personal information for monetary compensation.
If technologies used on the Website constitute “sharing” or targeted advertising under applicable law, eligible California consumers may exercise applicable opt-out rights through available cookie-preference controls, recognized opt-out preference signals such as GPC, or by contacting us.
18. Privacy Requests
To request access, correction, deletion, restriction, portability, objection, or another privacy right provided by applicable law, contact:
Please use the subject line:
Privacy Request
We may ask for information reasonably necessary to verify your identity and protect your information from unauthorized access or deletion.
We will respond within the time required by applicable law.
Some requests may be denied or limited where an applicable legal exception permits or requires us to retain or process information.
19. Automated Decision-Making
ACIM Global Coach does not currently use personal information to make solely automated decisions that produce legal or similarly significant effects concerning individuals.
If this practice materially changes, this Privacy Policy will be updated as required.
20. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
- Our Website
- Our products and Services
- Technology
- Service providers
- Privacy practices
- Applicable laws or regulations
The current version will be posted on the Website and the “Last Updated” date will be revised.
If required by law, we will provide additional notice of material changes.
21. Contact Us
Questions, concerns, and requests concerning this Privacy Policy may be directed to:
ACIM Global Coach, LLC
150 Fairlawn Dr.
Columbus, Ohio 43214
United States
Email: [email protected]
22. Privacy Officer
Privacy inquiries for ACIM Global Coach, LLC may be directed to:
William E. Carpenter
ACIM Global Coach, LLC
[email protected]
© 2026 ACIM Global Coach, LLC. All rights reserved.
